Frequently Asked Questions
Everything you need to know about our sustainable home essentials.
How do your refillable cleaning products work?
It is simple: fill your reusable bottle with water, drop in a cleaning tablet, and wait for it to dissolve. You will have a full bottle of effective cleaner without the plastic waste.
What is your shipping policy?
We offer standard shipping across the continental US, which typically takes 3-7 business days. Orders over $45 qualify for free shipping.
Are your ingredients safe for pets and children?
Yes, our products are formulated with plant-based and planet-friendly ingredients. They are Cradle to Cradle Certified and designed to be safe for use around your entire family.
What is your return policy?
We want you to love your home. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, minus any shipping fees.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our reach to more countries in the near future.
Can I manage or skip my subscription?
Absolutely. You can log into your account at any time to adjust your delivery frequency, skip a month, or cancel your subscription without any hidden fees.